Customers, company staff and platform administrators.
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Preparing the demo…Customer
Katso Molefe
Customer
See his policies, whether premiums are up to date, and the requests he has raised.
The Insurance Company team
Naledi Seretse
Customer relations officer
Triage the request board and assign incoming requests to officers.
Kagiso Phiri
Officer
Work through assigned requests, reply to customers and flag blockers.
Boitumelo Tau
Manager
Full board plus turnaround performance for every officer and request type.
Tebogo Kgosi
Company administrator
Everything a manager sees, plus the organisation and turnaround settings.
Platform administrator
Platform administrator
The platform-level view of the company and its verification status.